We are in the heart of the DTES of Vancouver, where homelessness, open drug usage and overdosing are a common everyday sight. We are trained in overdose prevention. We have an open washroom policy (for going to the bathroom and maybe a bird bath) not for a safe injection site. We have a device in our bathroom that will alert us at the front if someone stops breathing so that we can check in on them.

We have a suspended coffee program that our customers can buy a drink ahead of time for community members to partake— a small chalk-board hangs by the counter displaying the number of suspended coffees and drinking chocolates available so that community members don’t need to wait in line if there are none available. We partner with local businesses and other non-profits to put on events, host free dinners, etc. We acknowledge the unceded Coast Salish Peoples territories that our business resides and works on.